At Secrato, trust is built into everything we do. Our Trust Center provides transparency into how we manage security, privacy, availability, and compliance, ensuring that our customers can confidently operate within a secure, resilient, and compliant ecosystem. We design our platform to meet international standards, maintain continuous assurance, and align with European regulatory expectations.

Security

Security is foundational to Secrato’s platform architecture. We apply a defense-in-depth model across all layers — including infrastructure, identity, network, and data — supported by continuous monitoring, encryption, and automated incident detection.

• End-to-end encryption
• Identity and Access Management (IAM) with MFA and role-based access control (RBAC).
• Continuous vulnerability scanning, patch management, and penetration testing.
• Centralized monitoring and alerting.
• Segregated environments for development, staging, and production.

 

Compliance

Our compliance framework is orchestrated to meet global and regional standards, ensuring operational and regulatory alignment.

Core Compliance Operations:

• Evidence-based control validation.
• Automated policy mapping and risk tracking.
• Continuous control monitoring.
• Third-party risk management.

 

Privacy & Data Protection

We prioritize data privacy by design. Our infrastructure and processes ensure compliance with EU data protection laws and provide customers with full transparency and control over their data.

• Data residency within the European Union.
• Data processing agreements (DPAs) aligned with GDPR.
• Minimal data retention and deletion upon request.
• Privacy impact assessments (DPIAs) for new features.
• No data sharing with third parties without explicit consent.

 

Reliability & Availability

Our systems are engineered for performance and uptime consistency.

• 98% uptime SLA.
• Multi-region redundancy and failover.
• Real-time health monitoring and incident response.
• Transparent status updates via the Trust Center dashboard.

 

Audit & Visibility

Transparency is central to our trust model. All platform activities — including access, configuration changes, and integrations — are logged, auditable, and accessible for review.

• Real-time audit logs and event tracking.
• Evidence of access reviews and control effectiveness.
• Automated alerts on anomalies and configuration drift.

 

Risk Management

Risk management is fully embedded in our governance and compliance operations. We continuously identify, assess, and mitigate security and operational risks through standardized frameworks and automation.

• Continuous risk assessment and scoring.
• Control mapping across frameworks.
• Incident impact evaluation and remediation tracking.

 

Transparency Reports

We believe in proactive communication and accountability. Periodic transparency reports summarize our security posture, audit readiness, and compliance milestones.

 

Contact & Support

Questions about security, compliance, or privacy? Contact our Trust & Compliance Team:

Email: trust@secrato.io

Learn more at: https://www.secrato.io/trust-center