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Secrato vs ServiceNow GRC
An honest, sourced comparison of Secrato and ServiceNow GRC for European organisations working on NIS2, DORA, ISO 27001 and the Cyber Resilience Act: hosting, frameworks, capabilities, languages and pricing.
In short: Secrato is a Belgian GRC platform hosted on self-managed infrastructure in Antwerp, covering NIS2, DORA and ISO 27001 as well as the CRA, CyFun® and BSI IT-Grundschutz, which ServiceNow GRC’s website does not mention. ServiceNow GRC’s main strengths, according to its own website: gRC runs on the same platform as ServiceNow IT and operational workflows; and dedicated DORA application (Digital Operational Resilience Management) in the ServiceNow Store. Both offer EU hosting; ServiceNow GRC: ServiceNow Protected Platform for the EU (SPP EU), an opt-in offering hosting customer instances at sites within the EU with a contractual commitment to keep personal data in the EU (with stated exceptions) and EU-based routine support.
At a glance
Secrato
EU-first GRC platform, headquartered in Belgium and hosted in Antwerp, for organisations that run NIS2, DORA, ISO 27001, the CRA and national schemes such as CyFun® from one connected set of controls, evidence, risks, policies and audits.
ServiceNow GRC
Governance, risk and compliance applications (Integrated Risk Management, Policy and Compliance, Audit, Third-Party Risk, Business Continuity, Privacy) running on the ServiceNow AI Platform, aimed at large enterprises that want GRC connected to IT and operational workflows.
Built for: Enterprise
Secrato vs ServiceNow GRC: side by side
"Not mentioned on ServiceNow GRC’s website" means we could not find it on ServiceNow GRC’s public pages in October 2026; it does not mean the feature is missing. Numbers in the table link to the sources below.
| Criterion | Secrato | ServiceNow GRC |
|---|---|---|
| Company and hosting | ||
| Headquarters | Belgium1 | United States |
| Where data is hosted | EU-only: self-managed infrastructure in Datacenter United's Tier IV data centre in Antwerp, Belgium, in every plan2 | EU hosting available: ServiceNow Protected Platform for the EU (SPP EU), an opt-in offering hosting customer instances at sites within the EU with a contractual commitment to keep personal data in the EU (with stated exceptions) and EU-based routine support; specific countries not named in the white paper. ServiceNow Support itself remains US-hosted.3 |
| Deployment | SaaS, hosted in the EU2 | SaaS (ServiceNow cloud, including hyperscaler deployments on AWS, GCP or Microsoft Azure per the SPP EU white paper) |
| Pricing | Free NIS2 Starter (early access, limited places); Core, Pro and Enterprise on quote4 | Quote only (demo request / data sheet; no prices published).5 |
| Interface languages | Dutch, French and English6 | Not mentioned on ServiceNow GRC’s website |
| Frameworks and regulations | ||
| Framework library (vendor claim) | 20+ frameworks7 | Not mentioned on ServiceNow GRC’s website |
| NIS2 | Yes8 | Not mentioned on ServiceNow GRC’s website |
| DORA | Yes9 | Yes10 |
| Cyber Resilience Act (CRA) | Yes11 | Not mentioned on ServiceNow GRC’s website |
| GDPR | Yes12 | Yes13 |
| EU AI Act | Yes14 | Not mentioned on ServiceNow GRC’s website |
| ISO/IEC 27001 | Yes15 | Not mentioned on ServiceNow GRC’s website |
| ISO/IEC 42001 | Yes16 | Not mentioned on ServiceNow GRC’s website |
| CyberFundamentals (CyFun®) | Yes17 | Not mentioned on ServiceNow GRC’s website |
| BSI IT-Grundschutz | Yes18 | Not mentioned on ServiceNow GRC’s website |
| TISAX | Yes19 | Not mentioned on ServiceNow GRC’s website |
| SOC 2 | Not in library7 | Not mentioned on ServiceNow GRC’s website |
| Custom frameworks | Yes20 | Yes13 |
| Capabilities | ||
| Risk management | Yes21 | Yes |
| Policy management | Yes6 | Yes |
| Third-party / vendor risk | Yes6 | Yes |
| Trust centre for customers | Yes22 | Not mentioned on ServiceNow GRC’s website |
| Audit management / auditor access | Yes23 | Yes |
| Integrations for evidence collection | Yes24 | Yes |
| Multiple entities / MSP use | Yes25 | Not mentioned on ServiceNow GRC’s website |
| Partner programme | Yes26 | Not mentioned on ServiceNow GRC’s website |
| Integrations (vendor claim) | 300+ integrations24 | Not mentioned on ServiceNow GRC’s website |
Where Secrato is different
- Belgian hosting on self-managed infrastructure. Both offer EU hosting. Secrato hosts every plan on self-managed infrastructure in a Tier IV data centre in Antwerp, Belgium; ServiceNow GRC: ServiceNow Protected Platform for the EU (SPP EU), an opt-in offering hosting customer instances at sites within the EU with a contractual commitment to keep personal data in the EU (with stated exceptions) and EU-based routine support.
- European frameworks in one library. Secrato's library includes NIS2, Cyber Resilience Act (CRA), EU AI Act, ISO/IEC 27001, ISO/IEC 42001, CyberFundamentals (CyFun®), BSI IT-Grundschutz and TISAX. We found no public mention of these for ServiceNow GRC.
- Dutch, French and English. The Secrato interface and support are available in Dutch, French and English.
- A free way to start. NIS2 Starter (early access) is free and includes CyFun® BASIC (34 controls) and NIS2 incident notifications to the CCB (24 hours, 72 hours, one month).
When ServiceNow GRC may be the better fit
Large enterprises already standardised on ServiceNow that want GRC embedded in their existing IT service and operations platform.
- GRC runs on the same platform as ServiceNow IT and operational workflows
- Dedicated DORA application (Digital Operational Resilience Management) in the ServiceNow Store
- Opt-in EU-hosted offering (SPP EU) with EU-based routine support and contractual EU data-location commitments
- Broad module set: risk, policy and compliance, audit, third-party risk, business continuity and privacy
Questions to ask any GRC vendor
- In which country, data centre and cloud provider is our data stored, including backups and support access?
- Which of our frameworks (NIS2, DORA, CRA, ISO 27001, national schemes) are maintained by the vendor, and how fast are updates?
- Can one control and one piece of evidence count for several frameworks?
- Which languages do the interface, policies and support use?
- How is pricing calculated (users, frameworks, entities), and what does onboarding cost?
Frequently asked questions
Is Secrato an alternative to ServiceNow GRC?
Yes, for organisations that want to run their compliance programme on an EU-hosted GRC platform. Both cover risk, policies and audits; the main differences are where data is hosted, which European and national frameworks are included, interface languages and pricing. The table above lists each point with its source.
Where does ServiceNow GRC host customer data?
ServiceNow GRC documents an EU hosting option: ServiceNow Protected Platform for the EU (SPP EU), an opt-in offering hosting customer instances at sites within the EU with a contractual commitment to keep personal data in the EU (with stated exceptions) and EU-based routine support. Secrato hosts all customer data on self-managed infrastructure in a Tier IV data centre in Antwerp, Belgium.
Does ServiceNow GRC support NIS2, DORA and the Cyber Resilience Act?
According to ServiceNow GRC's website, it supports DORA. We found no public information on NIS2 and the Cyber Resilience Act. Secrato includes NIS2, DORA and the CRA in its framework library.
How was this comparison made?
Secrato wrote this comparison using publicly available information from each vendor's own website, documentation and trust centre, checked in October 2026. Where a vendor does not publish something, we write "Not mentioned on ServiceNow GRC’s website" rather than guess. Vendors and readers can send corrections through secrato.io/contact-us/.
Sources
ServiceNow GRC information checked in October 2026 on the pages below; Secrato information from secrato.io.
- secrato.io/legal-notice/
- secrato.io/sovereign-enterprise-security/
- www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white-paper/wp-spp_european_union.pdf
- secrato.io/plans/
- www.servicenow.com/products/integrated-risk-management.html
- secrato.io/plans/compare/
- secrato.io/all-frameworks/
- secrato.io/nis2/
- secrato.io/dora/
- www.servicenow.com/community/grc-articles/are-you-ready-for-dora-servicenow-can-help-you-prepare-with/ta-p/3131364
- secrato.io/eu-cra-cyber-resilience-act/
- secrato.io/gdpr/
- www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white-paper/wp-servicenow-grc-usecase-guide.pdf
- secrato.io/eu-ai-act/
- secrato.io/iso-27001/
- secrato.io/iso-iec-42001/
- secrato.io/cyfun/
- secrato.io/bsi/
- secrato.io/tisax/
- secrato.io/custom-frameworks/
- secrato.io/risk-management/
- secrato.io/trust-center/
- secrato.io/audit-hub/
- secrato.io/integrations/
- secrato.io/multi-tenant-workspace-management/
- secrato.io/partner-program/
Further pages consulted:
- www.servicenow.com/products/governance-risk-and-compliance.html
- store.servicenow.com/store/app/8a90bb261ba46a50a85b16db234bcb22
- www.tradingview.com/symbols/NYSE:NOW
About this comparison. Written by Secrato, the publisher of one of the products compared. It is based on publicly available information checked in October 2026 and may change as vendors update their products. Product names and trademarks belong to their respective owners and are used only to identify the products compared. Spotted something out of date? Let us know and we will review and correct it.
See Secrato with your own frameworks
EU-hosted GRC for NIS2, DORA, ISO 27001, the CRA and more. Start free with NIS2 Starter or book a 30-minute demo.
